Public Service Academy
Phillips Brooks House Association and the Harvard Public Service Network
Phillips Brooks House Association
and the Harvard Public Service Network
Program Management Certificate and 
Freshman Service Leadership Intensive
“It was very informative, confidence-building and engaging. As someone who's not yet directing, it really gave me good background on a lot of issues that I can hopefully be better prepared about.”
 - Certificate Graduate and Volunteer , '14 

The Program Management Certificate (PMC) is a seven-session training series that provides tools and knowledge all program directors and leaders should possess!

Every service program wants to provide high quality, consistent service, but programs are only as good as their leaders. Launched in the Spring of 2007, The Program Management Certificate was designed by staff and student leaders to include best practices applicable to all programs. By attending, directors build their own skills while learning ways to improve their programs.  As part of a small learning community, directors also build lasting relationships with other campus leaders, enabling better collaboration and best practice sharing.

The Freshman Service Leadership Intensive (FSLI) is a unique opportunity for Freshmen to gain skills and knowledge that will aid them as leaders in a wide variety of service programs. FSLI allows upcoming Freshmen leaders to participate in a learning community with similar interests and passions, ultimately providing them with the skills necessary to lead effective and well-managed organizations. FSLI is offered once a year in the Spring and is open to Freshmen participants only. Enrollment in FSLI is limited due to the high levels of interest.

Please contact Cheng Li (sdc@pbha.org) with any questions regarding PMC or FSLI.


The following topics are addressed: 

  • Visioning, Goal Setting and Leadership 
  • Working with Communities 
  • Volunteer Management
  • Project and Time Management
  • Meeting and Reflection Facilitation
  • Finances and Fundraising
  • Program and Self Evaluation


Spring 2012 Training Dates - Program Management Certificate

January Session & Cabinet Retreat
- Saturday, January 28th | 9:30am-6:30pm 
- Sunday, January 29th | 10:00am-5:30pm 

April Intensive | A two day intensive course
        - Saturday & Sunday, April 14th & 15th | 10:00am-6:00pm both days

Register Now for PMC!


The Freshmen Service Leadership Intensive Course will be offered in March 2012! Please check again for FSLI applications!